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Product Support & Customer Success Specialist
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-22
Listing for:
Cooley LLP
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Cooley LLP is seeking a Product Support Specialist to join the Innovation team. The role focuses on first-level support and product management for online services, collaborating with practitioners and engineers.
Responsibilities include tracking change requests, onboarding users, and communicating user pain points to influence product decisions. Travel and occasional extended hours may be required.
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