Staff Site Reliability Engineer

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of Ninja Trader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, Ninja Trader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.

Our growth story is nothing short of exhilarating. Since 2003, Ninja Trader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide.

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.

So, why work at Ninja Trader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees.

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.

Join our Platform Engineering team, where you'll ensure the availability, performance, and scalability of the trading systems that power Ninja Trader. You'll deploy single- and multi-cluster services to Kubernetes, partnering with Product Engineering and Technical Operations to strengthen monitoring, reduce operational toil, and keep our revenue-generating systems running for traders around the world. Working alongside technical leadership, you'll help maintain 99.95% uptime and high performance across the trading platform.

• Serve as the technical lead for the SRE function, setting technical direction and mentoring engineers across reliability initiatives
• Analyze, troubleshoot, and remediate production issues with a systematic problem-solving approach to keep revenue-generating systems running
• Participate in a weekly 12x7 on-call rotation, including weekend deployments and checkouts before markets open on Sundays
• Perform initial root cause analysis and remediation of production incidents
• Build tools that automate repetitive tasks, deployments, and incident responses with the goal of minimal human involvement
• Design reliable monitoring and alerting systems with Product and QA teams, establishing and tracking SLIs/SLOs across web, mobile, desktop, and trading platforms
• Leverage Infrastructure as Code tools like Terraform to automate provisioning, scaling, and management across all platforms
• Collaborate with Product Engineering, Operations, and other cross-functional teams to deliver features on time while meeting scalability, security, and performance requirements
• Implement security and compliance best practices (e.g., SOC 2, PCI DSS) throughout the software delivery lifecycle for web, mobile, and desktop deployments

• 8+ years of experience in Dev Ops, Site Reliability Engineering, or Platform Engineering roles
• Expertise with Kubernetes, Docker, and container orchestration
• Hands-on experience with CI/CD tools (Git Hub Actions or equivalent)
• Proficiency in programming languages (e.g., Python, Bash, or Go) and automation tools such as Ansible, Terraform, or Helm
• Hands-on experience with AWS, GCP, or Azure, including in-depth knowledge of networking, security, and identity management in cloud environments
• Knowledge of monitoring and observability tools such as Prometheus, Grafana, Datadog, or similar
• Strong collaboration, communication, and leadership skills, with the ability to influence technical decisions across teams and mentor junior engineers

• Trading industry experience
• Contributions to open-source projects

The salary range for this role will be $ - $ USD. In addition, this position will also receive an annual target bonus of 12%. Bonus pay at Ninja Trader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by Ninja Trader. Ninja Trader offers a 401K plan throug