Web Experience Producer

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Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Industries Product Marketing Web team at Salesforce is hiring a Web Experience Associate Analyst to support the creation and management of web content for products, events, campaigns across our industry pages on  a Web Experience Associate Analyst, you'll work collaboratively with product marketing, corporate messaging, strategic programs, and creative teams to deliver a cohesive site experience in a fast-paced environment — and you'll have the opportunity to bring AI-powered tools into everyday web production to work smarter and faster.

Salesforce is the #1 AI CRM, and our team is at the forefront of bringing that story to life on the web. You'll help translate our Salesforce product and indsutry solution messaging into clear, compelling, and dynamic web experiences — while also using AI tools yourself to streamline content production, QA, and optimization.

To be successful in this role, you should have some hands-on experience working with the Word Press platform , along with curiosity about how AI tools can improve web workflows. You are someone who is an effective communicator, detail-oriented, a critical thinker, and a problem solver.

Key Responsibilities Collaborate with key stakeholders to prioritize content and help determine the best delivery of the content to meet both internal and user goals

Accurately represent Salesforce's current AI narrative in web content, ensuring messaging aligns with brand and legal guidelines

Provide recommendations for user experience and flow based on testing, customer feedback, AI-driven analytics/insights, and data to continually enhance the user journey

Use web templates and thoroughly QA work — leveraging AI-assisted tools where appropriate — to ensure accuracy and error-free delivery of published pages

Test pages for responsiveness/display and work with digital engineering partners to address discrepancies

Ensure content is accurate, SEO optimized, and fits the user's journey; validate all assets based on SEO team's guidelines

Support demand generation through the creation of web forms

Deliver site enhancements while managing multiple priorities in a deadline-sensitive environment

Identify opportunities to apply AI tools (e.g., generative content drafting, automated QA checks, personalization) to improve team efficiency and page quality

Key Requirements2+ years of hands-on experience managing web and content production for an enterprise organization

Basic understanding of information architecture, user experience, interaction design, and visual design initiatives

Understanding of web image optimization and best practices, using various tools to deliver high quality imagery with the least impact on performance

Experience working in development, staging, and production environments of Word Press, and syncing changes across environments

Working knowledge of (or strong interest in learning) AI-assisted productivity and content tools, and the judgment to review and validate AI-generated work before publishing

Preferred Requirements Ability to learn quickly, ask questions, manage time efficiently, and be a proactive communicator to stakeholders

Ability to work against tight deadlines in a fast-paced environment and work on multiple projects simultaneously

Must be a self-starter, highly motivated, able to "turn on a dime," think through problems to come up…