Production Support Engineer: Platform Reliability & Incidents
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-22
Listing for:
Vizient
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, SRE/Site Reliability, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Vizient is seeking a Production Systems Support Engineer to provide technical triage, diagnostics, and operational support across Vizient platforms and business domains. You will improve incident response, restoration speed, escalation quality, RCA follow-through, and overall platform reliability in coordination with Engineering, Product, and Operations teams.
The role requires 2+ years in application or production support, strong SQL/log analysis skills, and experience with cloud-hosted
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