Citrix System Engineer

Citrix System Engineer

Chicago, IL (Hybrid 1-2 Days onsite a week) 12+ Months Web Cam Interview Overview

Client is growing rapidly, and we are looking for a Citrix engineer, who is a motivated, self-starter that can assist with our virtual desktop infrastructure.

The ideal candidate will be proficient in supporting both physical and virtual end-user desktop environments through innovative solutions.

Demonstrates a strong drive to take ownership of issues and see them through to resolution.

Possesses a keen awareness of emerging technologies that align within our organization.

Proactively identifies opportunities for streamlining processes, adding value, and elevating the overall end-user experience.

• Responsible for the installation, maintenance, configuration, security and integrity of computer operating systems and supporting software
• Will engage in interactive collaboration with personnel at all organizational levels
• Engage with customers by collaborating through phone, email, messaging, and video conferencing for developing innovative ideas.
• Communicate effectively with customers as committed, impressing customers with the ability to deliver resolution or status according to that commitment
• Analyse the experiences of a user and implement solutions that consistently improve user experience
• Write scripts using Power Shell to automate tasks and extract information from the infrastructure
• Build VDI images for general use
• Build VDI images for specific teams and use cases
• Migrate users to new platforms
• Create Documentation for delivery

• Excellent written and verbal communication skills
• Must be an adaptable self-starter and work with minimal supervision
• Must be able to juggle multiple projects and organize time effectively
• Excellent troubleshooting and problem-solving skills
• Must keep up to date on current technology trends

• Experience working with large-scale infrastructure environments
• Basic understanding of scripting using Power Shell
• Working knowledge of Windows 10 & 11
• Basic understanding of Active Directory, Group Policy Objects, TCP/IP, DNS, Firewalls, etc.
• Proficient in Microsoft Excel, Word, and Power Point

• Experience with Windows management tools such as SCCM and Workspace ONE
• Experience with Service NOW incidents and requests
• Working knowledge of certificate management process
• Experience with tools such as Director, Citrix Studio, and Venafi
• Familiarity with Sys Track or other monitoring tools

• 5+ years of Citrix Virtual Apps or Desktop experience
• Previous experience in a leadership role is a plus