Team Lead, Client Integration Engineer

Team Lead

Own strategic delivery and lead a high-performing team – The Team Lead drives complex client initiatives across onboarding, campaign execution, and long-term optimization, while managing and mentoring a team of Client Integrations Engineers. This role leads cross-functionally to deliver scalable solutions that align with client marketing goals and Epsilon's platform capabilities.

Set the standard for service and innovation – The Team Lead is accountable for delivering unparalleled customer service to both clients and internal stakeholders. The role blends engineering, consulting, and leadership — solving high-impact technical challenges, guiding team execution, and contributing to strategic initiatives that advance Epsilon's mission to connect data with outcomes. It reflects Epsilon's core values of accountability, curiosity, and partnership.

Lead visibly, deliver impact – This is a hands-on leadership role. Team Leads engage directly with clients and internal stakeholders from day one, driving outcomes across the client lifecycle while shaping how teams operate through process improvements and platform innovation.

Manage and mentor multiple direct reports, ensuring quality and efficiency of output while serving as the primary point of escalation

Set team standards for client support, technical excellence, and cross-functional service

Act as the technical subject matter expert and client liaison, collaborating with internal teams to drive execution and delivery of key initiatives

Identify and lead enhancement opportunities that support client marketing goals and anticipate future needs

Integrate marketers into the Epsilon system by designing, developing, and testing technical solutions; maintain client-specific codebases for campaigns

Direct the team in developing strategic solutions for client marketing needs

Advise account teams and clients on platform features and campaign setup options

Provide relevant, timely, and concise updates to senior leadership

Build product knowledge to understand and communicate revenue impact of configuration options

Proven ability to manage and mentor direct reports while maintaining technical excellence

Strong leadership and communication skills; able to set standards and guide cross-functional collaboration

Deep understanding of web technologies, SQL, and JavaScript with ability to direct technical strategy

Experience advising clients and internal teams on platform features and campaign setup

Familiarity with scripting and automation tools to support team efficiency

Background in digital marketing and consulting, with a focus on scalable client solutions

7+ Years of experience in a Technical Role

5+ years of experience in digital marketing technology

3+ years leadership experience

Bachelor's degree in computer science, MIS or related field, or equivalent experience

When You Join Us, We'll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers.

1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.

Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively…