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Hybrid IT Service Desk Technician
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-24
Listing for:
Sidley Austin LLP
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Sidley Austin LLP is seeking a Service Desk Analyst to deliver high-quality IT support to end users in a hybrid environment in Illinois. The role emphasizes resolving hardware, software, and network issues with strong customer service skills and technical knowledge.
You will document requests, escalate when needed, and contribute to knowledge bases while meeting SLAs and participating in upgrades and onboarding of large groups. Salary targets reflect Illinois market standards.
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