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Senior DevOps Incident & Reliability Manager
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-26
Listing for:
Request Technology, LLC
Full Time
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
SRE/Site Reliability, IT Project Manager, Systems Administrator, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Request Technology, LLC seeks a Manager of Dev Ops Operational Support to lead L1/L2 production support across deployments, middleware, and platform infra. Drive incident response quality, SLA governance, and MTTR improvements with actionable metrics for leadership.
You will own the full incident lifecycle, supervise 6-10 engineers, coordinate triage with Platform, Security, and App Dev teams, and push runbooks, monitoring, and automation to reduce toil and improve reliability.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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