Managers, IT​/Tech

Software Delivery Manager

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Team Overview

Job Description:

Managers for Chicago, IL location. Support end-to-end software product deliveries for new and existing clients, from initial scoping and quoting through implementation and post-production support. Analyze and document business requirements for software products. Manage software teams on daily workloads, change management, issue resolution, and career development. Provide consultation on Delivery business solutions and technical capabilities of software. Partner with department leadership to translate Customer Engagement business strategy into improvement plans.

Support Delivery integration activities for Customer Engagement groups and act as lead partner for thoroughness and integration efforts. Manage cross-functional execution and oversight of new major software projects that would impact the Delivery organization, in collaboration with Solution Consulting, Product, Sales, Global Technology, and Marketing teams. Technical environment:
Ab-Initio, ETL tools including Transform, Partition, Departition, Dataset; EME, EB2, Unix/Linux, scripting (Unix, Korn, Bourne) for new tables, views, queries;
Control M;
Autosys, Oracle and DB2 SQL Databases, MS Access, SQL Server Queries, FTP, SFTP, Connect Direct; sales management tools (salesforce);
Build forge, Data Gateway, REST API;
Intelligent Automation, Robotic Process Automation (RPA), Optical Character Recognition (OCR), Machine Learning (ML); batch and online delivery (analysis, account acquisitions and account management);
Agile.

Job Requirements:

Bachelor's degree in Computer Science, Computer Engineering, Electronic Engineering or any Engineering field, or a related field plus 6 years of progressive experience as a Consultant or Analyst or in software development or data analysis or business intelligence required.

Required Skills:

Strong customer focus experience and skills; experience with sales management tools (salesforce); experience in successful project execution & producing tangible results; leading Intelligent Automation Initiative (Intelligent Automation), Robotic Process Automation (RPA), Optical Character Recognition (OCR), Machine Learning (ML), and setting up end-to-end Operations model for delivery of software products; expertise in batch and online delivery (analysis, account acquisitions and account management);

software analysis/development experience working on multiple projects (8-10) simultaneously, and with ETL tools (Ab-Initio) including Transform, Partition, Departition, Dataset; writing scripts to create new tables, views, queries;
Unix/Linux, scripting (Unix, Korn, Bourne), Control M;
Build forge, Data Gateway, Autosys; DB2/Oracle databases, SQL Server Queries; DB2 SQL; REST API;
Agile. Some telecommuting permitted.

Benefits & Pay Scale Information:
Trans Union provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to Trans Union's Employee Resource Groups.

Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

The U.S. base salary range for this position is $142,287/yr-$147,321/yr + benefits ( Regular, fulltime non-sales positions may be eligible to participate in Trans Union's annual bonus plan. Certain positions may also be eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for…