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Director, Reliability & Incident Management
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-26
Listing for:
Health Care Service Corp.
Full Time
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
IT Project Manager, SRE/Site Reliability
Job Description & How to Apply Below
Health Care Service Corporation (HCSC) seeks a senior leader to orchestrate AMS Incident and Problem Management, governance, and continuous improvement across production support. You will drive proactive monitoring, analytics, and performance management to identify and mitigate issues before they affect operations.
Lead cross-functional teams with vendors and internal stakeholders, ensure effective escalation, root-cause remediation, and strengthen platform resilience while aligning with ITIL
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