Lead Technical Solutions Manager
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-28
Listing for:
Hirebridge
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
Technical Support, Systems Administrator, IT Support, IT Project Manager
Job Description & How to Apply Below
Outform is seeking a Technical Solutions Manager to lead the Technical Solutions team within Run Services. You will own Level 2 technical support for deployed digital experiences, including proactive monitoring, remote diagnostics, and escalation management.
You will partner with Client Support, Installation Services, and Vendor teams to maintain uptime and client satisfaction. You will coach Technical Support Engineers, manage ticket queues, and drive continuous improvement of processes and
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