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Hybrid DevOps Manager: Incident Lead & Platform Reliability
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-28
Listing for:
Request Technology, LLC
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, SRE/Site Reliability, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Request Technology, LLC seeks a Manager of Dev Ops - Infrastructure and Applications Production Support in Chicago, IL. This hybrid role leads a 6–10 person team delivering 24/7 L1/L2 support for deployments, middleware, and platform operations.
You will coordinate incident response, triage, and RCA documentation, while driving automation and monitoring improvements across multiple tech stacks. You will manage cross-functional incident resolution, engage Platform/S&I/Security teams, and own the
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