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Onsite IT Support Engineer - Client-Facing & Growth

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Blue Alliance
Full Time position
Listed on 2026-08-29
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 52000 - 68000 USD Yearly USD 52000.00 68000.00 YEAR
Job Description & How to Apply Below
Position: Onsite IT Support Engineer I - Client-Facing & Growth

Path Forward IT is seeking an Onsite Support Engineer I to provide hands-on technical support directly at client locations and by phone. The role requires following documented procedures, monitoring ticket queues, and ensuring SLAs are met.

The position is 100% onsite at client sites in Chicago, IL, with responsibilities including ticket documentation, collaboration with vendors, and creating IT Glue articles for known issues.

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