Campus Technology Coordinator

Campus Technology Coordinator

Distinctive Schools creates diverse, joyful, welcoming communities rooted in social justice and rigorous learning. We support all learners to be engaged, curious, and to achieve their full potential. Our students become confident advocates, creative problem-solvers, and collaborative leaders.

A Distinctive Schools Technology Coordinator is responsible for teaching small groups of students in technology-related learning activities and providing technical assistance and support related to computer systems, hardware, and software. Technology Coordinator will respond to campus technology tickets as well as network requests by analyzing issues, resolving problems, installing hardware and software solutions. This person will:

Instructional Support 20%

• Support teachers in professional development with digital tools for instruction (apps, programs, site navigation)
• Help document and update knowledge base content

Device Management 60%

• Manage/maintain current inventory records of all devices on campus and through asset management system (iPads, Chromebooks, Projectors, MACs, copiers, printers)
• Oversee all components of Device Home program
• Assist all building administrators and other staff with IT set up, installation, support, troubleshooting, and repair
• Monitor/resolve central ticketing system and IT requests
• Troubleshoot, upgrade, and perform basic repairs of staff and student devices

Systems Support 20%

• Troubleshoot WIFI issues
• Coordinate with Systems Administrator to troubleshoot rostering issues related to
• Clever and other applications
• Coordinate with Network Engineer to troubleshoot infrastructure issues such as
• Internet, security systems, telecoms
• Work with outside vendors to troubleshoot 3rd party systems related to security systems, telecoms, etc.
• Work with test coordinators during testing windows to troubleshoot any technology issues and needs

Requirements:

Education:

Associate's Degree

Qualifications:

3 plus years of relevant technical support experience

Technology demands:

• Edtech support background hardware & software support, mid-level understanding network environment, TCP/IP, LAN/WAN, and Windows or Mac Environments
• Familiarity with GAFE Google apps for education and the JAMF Casper suite
• Travel on occasion to assist at campuses within the region as needed

Physical demands

Occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 30% sitting, 50% walking, and 20% standing.

Benefits

• 25+ Paid holidays
• 12 weeks family paid leave
• Comprehensive Healthcare (Medical, Dental, Vision)
• 403b match
• Fully match up to 3%
• 50% match up to 5%
• Professional development including tuition reimbursement
• Gym and wellness discounts
• And more

Description Disclaimer: Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.

EEO: Distinctive Schools is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, or any other personal characteristic protected by applicable law.

Distinctive Schools is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Distinctive Schools will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact (Use the "Apply for this Job" box below).

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