It Support Analyst
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-30
Listing for:
VigorCare Pediatric Services
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
The IT Support Analyst will be responsible for providing technical support and troubleshooting assistance to our staff and clients. This individual will work closely with our IT team to ensure the smooth operation of our systems and technology. The ideal candidate will have a strong understanding of IT systems, excellent problem-solving skills, and a customer service-oriented approach.
Key Responsibilities:- Provide technical support to staff and clients for all IT-related issues and inquiries
- Troubleshoot hardware, software, and network issues
- Install, configure, and maintain computer systems and software
- Monitor and maintain system performance and security
- Assist with the implementation of new technology and systems
- Document and track support requests and resolutions
- Train staff on new technology and software as needed
- Collaborate with IT team to identify and implement process improvements
- Stay up-to-date with industry trends and advancements in technology
- Bachelor's degree in Computer Science, Information Technology, or related field
- 2+ years of experience in a technical support role
- Strong knowledge of Windows and Mac operating systems
- Experience with network troubleshooting and configuration
- Familiarity with virtualization and cloud computing
- Excellent problem-solving and communication skills
- Ability to work independently and in a team environment
- Customer service-oriented mindset
- Relevant certifications (e.g. CompTIA A+, Microsoft Certified Solutions Associate) a plus
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×