AI Governance Consulting Director

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

• Serves as the enterprise subject matter expert on AI governance, Responsible AI, AI risk management, and emerging regulatory requirements.
• Leads the development and maintenance of AI governance policies, standards, guidance documents, and governance review methodologies; ensuring these are aligned with Technology/Security Risk and Enterprise Risk Management frameworks.
• Improves AI governance processes by introducing repeatable patterns, right-sized review approaches, and technology-enabled automation to streamline reviews, documentation, workflow management, monitoring, and reporting.
• Collaborates with Technology Risk and Security to embed and update AI-related risks and controls within IT and security governance, risk, and compliance frameworks.
• Implements updates to AI governance processes to support compliance with evolving regulatory requirements, respond to regulator requests, and enable audit readiness.
• Advises on complex AI risk scenarios involving Generative AI, machine learning, large language models, agentic systems, data handling practices, model evaluation, accuracy monitoring, explainability, bias mitigation, and ongoing oversight.
• Provides strategic guidance on integrating AI governance requirements into business planning, technology planning, solution delivery, and operational processes.
• Advises stakeholders on appropriate governance controls throughout the AI lifecycle, including design, development, deployment, monitoring, and decommissioning activities.
• Consults on methodologies for AI risk monitoring, control effectiveness measurement, model evaluation, and governance reporting.
• Develops and delivers executive-level presentations, recommendations, training, and governance communications.
• Establishes and supports ongoing review of meaningful metrics and reporting mechanisms to assess AI governance program effectiveness and identify opportunities for continuous improvement.
• Monitors industry and technology developments and recommends enhancements to CNA's AI governance program to address evolving risks and opportunities.
• Collaborate with Corporate Compliance in their monitoring of AI related regulatory requirements and develops actions plans to maintain compliant with existing or new regulatory requirements
• May provide oversight and direction to contractors, vendors, consultants, and cross-functional teams supporting governance initiatives.
• May perform additional duties as assigned.

Typically reports to AVP or above.

• Expert knowledge of AI governance, Responsible AI principles, AI risk management, and governance frameworks.
• In-depth understanding of Generative AI, machine learning, large language models, model risk management, data governance, information security, privacy, and regulatory compliance considerations.
• Proven ability to design, implement, and operationalize governance frameworks, standards, policies, methodologies, and controls within complex organizations.
• Demonstrated experience developing governance frameworks, risk methodologies, standards, policies, or controls within large organizations.
• Demonstrated expertise assessing emerging AI risks and translating technical, regulatory, and ethical considerations into practical business recommendations.
• Proven ability to influence senior leaders, drive alignment, and achieve outcomes across highly matrixed organizations without direct authority.
• Excellent communication, facilitation, presentation, and stakeholder management skills with experience communicating effectively at executive levels.
• Strong analytical, conceptual, and problem-solving capabilities.
• Experience leveraging workflow automation, analytics, dashboards, and reporting solutions to improve governance operations and decision-making.
• Ability to balance innovation enablement with prudent risk…