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Senior Service Desk Lead - Executive Support; Hybrid

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: IVANS Insurance Solutions
Full Time position
Listed on 2026-09-01
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Senior Service Desk Lead - Executive Support (Hybrid)

Applied Systems in Chicago seeks a Senior Service Desk Technician to lead complex L2 incidents and mentor staff within Corporate IT. You’ll manage escalations, improve processes, and maintain deep knowledge of end-user systems, including Intune and GPOs.

The role blends technical leadership with on-site collaboration at the Chicago Fulton Market office, with on-call duties and ITIL-aligned daily work. Equal opportunity employer.

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Position Requirements
10+ Years work experience
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