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Senior Technical Support Engineer – Enterprise Networking
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-04
Listing for:
Ordr Inc.
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Ordr Inc. is seeking a seasoned Technical Support Engineer to support enterprise customers across networking, SaaS, security, and IoT/OT environments.
You will own complex issues end-to-end, lead escalations, and partner with Engineering, Product, and Customer Success to ensure reliable outcomes and exceptional customer experience. Responsibilities include triaging, troubleshooting Linux-based appliances and SaaS integrations, analyzing logs/pcaps, and creating runbooks.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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