CMS Support Specialist Intern

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Reporting

Location:

Chicago - 345 North Morgan

$20/hr

Workplace Type:
Hybrid

June2, 2027– August5, 2027

tmsunites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly,we'rea place where you can achieve great things, and be recognized as the best.

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves henticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to beever-evolving.

tmsis a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at

Here attms, we care about our people, and we want to help foster their skills into the best they can be. Thetms Summer Internship Program aims to do just that. Each year, weseekto build an inclusive program that not only offers hands-on experience working with clients and cross-functional teams alike but also promotesnumerousnetworking and relationship building opportunities with industry leaders, mentors, and peers across the business.

As an intern, our program will provide you with the unique opportunity to fully integrate yourself across the various business units and departments attms, while also focusing onteam-buildingandstrengths-building opportunities. Throughout the summer, as an intern attms, you will take part in real client projects and will work together with the othertmsinterns on a Capstone project, which will be “pitched” to the agency at program end.

As an intern, you will alsohave the opportunity totake part in various panels, lunch & learns, and group activities, all centered on providing you with career tips, guidance, and best practices. Our goal is to help foster the minds ofour future – the talent that will ultimately develop and bring the freshest and most innovative ideas to life.

CMS Support Specialist Intern:

tmsis looking for a CMS Support Specialist Intern to join our growing team within our Digital Delivery operations for Summer 2027. The CMS Support Specialist Intern will help ensure the success of the project by contributing to the support framework.

Your primary responsibilities will include meticulous ticket and issue triage, and you will also contribute to growing support processes which will shape the foundation for the future of the project.

This role is about problem solving andestablishinga culture of continuous improvement.

Your proactive approach will be instrumental inidentifyingareas for optimization and implementing strategies to streamline support workflows.

If you thrive in dynamic environments, possess a passion for marketing, technology and support excellence, and are eager to contribute to the success of a cutting-edge project, we invite you to join our team as a CMS Support Specialist Intern for the Summer!

Rising Junior, Senior,or Recent Graduate

GPA: 3.0 or higher

Solutions-orientedwithcritical thinking and problem-solving skills

Strong interpersonal skills,…