Manager, Planning

Job Description

The Manager, ECMOperations, Planning is an integral part of the team within the North American eCommerce & Customer Marketing (ECM) function. This rolebringsstructure, analytical rigor, and data integrity to how ECMannualplanning and investment decisions are managed.

The roleowns the day-to-day management of complex Excel-based budget and planningfiles,ensures the accuracy and reliability of planning data across multiple scenarios and simulations, and translates detailed inputs into clear, stakeholder-ready analyses and visualizations.

This role will provide strategic input into the development of future technology-enabled planning solutions and support the rollout and adoption of the system across the team.

Essential Functions & Responsibilities

• Planning & Budget File Management:
  Build, manage, and continuously improve the complex, matrixed Excel-based budget and planning files used to manage ECMannualinvestment decisions, ensuring accuracy, consistency, and strong data integrity across inputs.

• Data Integrity & Quality Control:
  Own the accuracy, consistency, and reliability of manually managed Excel-based planning data

• Scenario & Simulation Management:
  
  Manage interdependencies across planning inputs and run scenarios and simulations as priorities shift to help ensure investment decisions remain aligned to broader business strategy.

• Stakeholder Reporting & Visualization:
  
  Create tailored views for different stakeholders and translate complex data into clear, compelling stories and visuals that help leadership understand planning strategy, tradeoffs, and outcomes.

• Template & Tool Development:
  Build and maintain scalable templates and tracking tools that create structure across planning routines, helping bridge current manual processes with the team’s future technology-enabled planning solutions.
  
  Rolloutacross 30+ team members, providing comprehensive training and support to ensure seamless adoption.

• Planning Routine Support & Recommendations:
  Support planning rituals and routines by providing the data, analysis, and recommendations needed to inform investment decisions and business planning conversations.

• Technology & Process Improvement:
  Help stabilize and improve current-state planning processes, reporting platforms, tools, and data processes while contributing to future reporting and platform-development efforts.

Expected Experience & Required Skills

• Advanced Excel Mastery:
  
  Demonstrated experience building and managing complex, matrixedtemplatesand detailed working files, including advanced formulas, pivot tables, and budget or planning tools.

• Data Integrity Management:
  Proven experiencemaintainingdata integrity across complex planning, reporting, budgeting, or forecasting processes with many moving pieces and stakeholder inputs.

• Analytical Rigor:
  Strong analytical skills and comfort working with large, detailed, andfrequentlychanging data sets.

• Scenario &Interdependency Management:
  Experience managing interdependencies and running multiple simulations or scenarios to support planning and investment decisions.

• Data Storytelling & Visualization:
  Ability to translate complex data into clear reporting, recommendations, and compelling stakeholder narratives, with strong visualization skills for leadership audiences.

• Attention to Detail:
  High attention to detail and strong standards for accuracy across planning and reporting outputs.

• Reporting, Tools &Process Improvement:
  
  Experiencehelping build or improvereporting platforms, tools,ordata processes, including identifying pain points, recommendingpracticalimprovements, and supporting change management to drive adoption.

• Strong Communication
  
  Skills:
  
  Ability to simplify complexity for different audiences andturndetailed inputs into clear, actionable messages.

• Matrix Organization Navigation:
  Able to navigate a large matrix organization effectively.

• Organization and Project Management:
  
  Possesses excellent organization and project management skills.

Work Environment & Schedule

• This position is considered a hybrid role with 3 days in the Chicago office,
  Normal office environment with limited travel or visits to external locations; offices are open work spaces _._…