WorkForce Software QA Analyst; Time Clocks & Time Keeping

Workforce Software QA Analyst (Time Clocks & Timekeeping)

Next Generation, Inc., an Equal Opportunity Employer, is seeking an experienced Work Force Software QA Analyst with expertise in workforce management testing, timekeeping systems, and time clock validation. This role is responsible for ensuring the quality and accuracy of Work Force Software implementations, enhancements, upgrades, and integrations, with a primary focus on employee time collection devices and timekeeping functionality.

The ideal candidate will have experience testing Work Force Software solutions, validating time clock integrations, analyzing timekeeping data, and supporting end-to-end quality assurance efforts. This remote role may require occasional travel to client sites to support testing activities and project delivery.

Develop and execute test plans, test cases, and test scripts for Work Force Software implementations and enhancements.

Validate timekeeping functionality including physical time clocks, biometric devices, badge readers, web clocks, and mobile clocking solutions.

Validate time clock configuration against defined business requirements, and support test coverage for clock build activities, device provisioning, and site deployment/rollout plans.

Perform functional, integration, regression, system, and user acceptance testing.

Test employee punches, schedules, pay rules, attendance policies, exceptions, and accrual processing.

Validate integrations between Work Force Software, payroll systems, HR systems, and time collection devices.

Identify, document, track, and support resolution of system defects and issues.

Analyze timekeeping and attendance data to ensure accurate processing and compliance with business requirements.

Collaborate with business analysts, consultants, developers, and client stakeholders to ensure complete test coverage.

Support software upgrades, patches, and configuration changes through all testing phases.

Validate compliance with labor regulations, union agreements, overtime rules, and company policies.

Document testing results and contribute to quality assurance best practices.

Participate in client meetings and provide recommendations regarding testing strategies and quality improvements.

Stay current with Work Force Software functionality, releases, and workforce management industry trends.

Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.

3+ years of experience testing Work Force Software solutions.

Experience with workforce management, timekeeping, attendance, and scheduling systems.

Hands-on experience validating time clock integrations and employee time collection processes.

Experience validating time clock configuration requirements, build activities, device provisioning, and deployment/rollout readiness for WFS or comparable timekeeping platforms.

Experience creating and executing detailed test plans and test scripts.

Strong understanding of workforce management concepts including pay rules, schedules, attendance policies, and labor compliance requirements.

Experience with defect tracking, issue resolution, and test documentation.

Excellent analytical, troubleshooting, and communication skills.

Ability to work independently in a remote environment and manage multiple priorities.

Competitive FTE salary range based on experience, education, and geographical location of $90,000 - $120,000 USD base.

Benefits for full-time employees include:

• Paid time off
• Medical insurance
• Dental plan
• Vision plan
• Life insurance
• STD/LTD Disability
• Paid holidays