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Director of Service Desk & End-User Experience
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-04
Listing for:
Alfred Benesch & Company
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Alfred Benesch & Company in Chicago is seeking a forward-thinking Support Services Director to shape a modern, metrics-driven IT support organization. You will lead the Service Desk, endpoint lifecycle, and end-user technology support to deliver a secure, reliable experience for employees while aligning with business priorities.
You will manage distributed teams, drive automation and analytics, and partner with IT and business leaders to define roadmaps, staffing plans, budgets, and performance
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