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AI-First CX Solutions Director
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-04
Listing for:
Genesys
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Genesys is seeking a Director of Solutions Consulting, US Central, to lead enterprise pre-sales and AI-enabled CX initiatives. This leadership role partners with sales, executives, and product teams to shape customer technology strategies and drive AI-driven outcomes across complex enterprise accounts.
The position requires building and developing senior Solutions Consulting talent capable of operating at the highest levels of customer and business complexity, and ensuring AI is foundational to
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