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Help Desk & SaaS Application Support Specialist
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-05
Listing for:
Alert IT Solutions Inc
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Alert IT Solutions Inc in Chicago, IL is seeking a Help Desk Specialist to be the first point of contact for user issues and questions, providing timely assistance across phone, email, and ticketing channels.
You will troubleshoot enterprise applications, manage tickets, monitor SLAs, and contribute to knowledge base documentation while collaborating with IT teams in a fast-paced SaaS environment.
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