IT Analyst: Tier-2, Onboarding & Automation
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-06
Listing for:
Kin Insurance
Full Time
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, IT Business Analyst, Technical Support
Job Description & How to Apply Below
Kin Insurance is seeking an IT Analyst in Chicago to grow into ownership of Tier 2 helpdesk, onboarding/offboarding, and process improvements. You’ll handle escalations, run IT orientation for new hires, and automate or document workflows to reduce friction across teams.
Initial focus is system fluency—Okta, Google Workspace, Slack, Jump Cloud, Better Cloud—then shaping the helpdesk with automation and better documentation. Growth trajectory is clear and supported.
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