IT Support Team Lead: Service Desk Excellence & HIPAA
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-07
Listing for:
MediQuant
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Medi Quant is seeking an IT Support Team Lead to own the frontline experience for employees and clients across Medi Quant’s IT systems. You will manage service desk operations, the ITSM platform, and end-user technology, ensuring secure, reliable service and timely incident resolution.
The role leads the IT Support Team, sets standards for performance, and partners with the IT Operations Manager on roadmap, staffing, and SLA commitments, while maintaining data security and regulatory compliance.
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