Senior Director, App Reliability & Incident Excellence
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-09
Listing for:
HCSC Group
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Health Care Service Corporation (HCSC) is seeking a senior leader to own AMS Incident and Problem Management governance, driving proactive monitoring, analytics and performance management. This role collaborates with business stakeholders, technology teams and vendors to identify risks, implement root-cause remediation, and strengthen platform resilience.
It also oversees end-to-end resolution of critical incidents and maintains escalation processes.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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