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Operations and Maintenance Engineer
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-12
Listing for:
SLG INNOVATION, INC.
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
Systems Administrator, IT Project Manager
Job Description & How to Apply Below
We are seeking a Maintenance & Operations (M&O) Manager to lead the ongoing M&O workstream for a large state government system, ensuring operational stability and SLA/KPI compliance.
Responsibilities:
- Manage day-to-day maintenance and operations of the production system
- Monitor system performance against SLAs and KPIs, and drive remediation when needed
- Coordinate with support teams to resolve operational issues
- Report on system health and operational metrics to State stakeholders
- Plan and oversee ongoing enhancements and maintenance releases
Qualifications:
- 7+ years of experience managing M&O for large-scale enterprise or government systems
- Strong understanding of SLA/KPI frameworks and operational reporting
- Experience with state or federal government systems preferred
- Full-time dedication to the program required
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