Manager, Federal ServiceNow Scrum Master

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture.

At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Manager to join our Federal Advisory practice.

• Perform Scrum Master functions such as: conduct business needs identification, business analysis planning, stakeholder analysis and change activities, and requirements analysis and design definition. Facilitate daily stand-ups, sprint planning, sprint review, and sprint retrospective meetings
• Lead business process definition, re-engineering, improvement and gap analysis of current/to-be processes with key customer sponsors and stakeholders
• Serve as a liaison between business owners, end users, and IT partners ensuring cohesive approach, comprehensive solutions, and excellence in delivery;
  Work with stakeholders, focus groups and end users to analyze, evaluate, and develop business use cases and business process models to aid translation of business requirements into functional/technical requirements
• Lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level
• Maintain requirements documentation to ensure all approved business requirements, use cases, process flows, and reporting requirements are up to date
• Monitor progress and deadlines for each application development team, identifying and addressing any potential bottlenecks or issues that may impact project timelines
• Coordinate and prioritize the backlog of user stories and tasks for each business analyst, ensuring alignment with overall project goals and priorities

• A minimum of five years of Service Now project management experience leading application development teams in the delivery of Service Now solutions; U.S. Federal government consulting experience preferred
• Bachelor's degree from an accredited college/university
• Solid understanding of Agile processes and methodologies, including the ability to properly write users stories and breaking down large stories into component parts
• Experience with requirements elicitation or the configuration of the Service Now platform
• Experience of using business analysis tools/techniques to design and deliver business change
• Familiarity with implementing solutions on the Service Now platform
• Ability to travel as required to support firm engagements
• Applicant must possess or be eligible for a U.S. Government clearance

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