Network Manager

Interview: 1st round is a Video Interview and 2nd round is an Onsite F2F Interview (Mandatory with no exceptions)

Shift: Hybrid/Onsite (2-3days)

Job Description:

The Network Manager (Manager) provides guidance, oversight and serves as a technical expert in implementing best practices for the Hospital Information Systems (HIS) Network Engineering. Enables team members to implement and maintain network hardware and software, analyze problems, and monitor networks to ensure HIS service availability to system users. The Manager is responsible for the design and support of all computer network services, including local-area networks (LAN), wide-area networks (WAN), network segments, Voice-Over-IP (VOIP) services, VPN tunnels, and Internet and Intranet systems.

The Manager is responsible for gathering data to identify customer needs and applying that data in identifying, interpreting, and evaluating system and network requirements as well as coordinating and implementing network security measures.

• Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
• Participate in collective bargaining negotiations, caucus discussions and working meetings
• Document, recommend and effectuate discipline at all levels
• Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
• Initiate, authorize and complete disciplinary action pursuant to system rules, policies, procedures and provision of applicable collective bargaining agreements

• Direct and effectuate management policies and practices
• Access and proficiently navigate records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements

• Contribute to the management of staff and systemic development and success
• Discuss and develop system policies and procedures
• Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
• Work with Labor Relations to discern past practice when necessary

• Provides guidance, oversight, training, standards, and best practices to empower the HIS Network Services team.
• Supervises IT staff, including evaluating performance and setting performance goals. Works with the Network Information Officer to align IT roles and positions with the needs of the organization.
• Fosters built-in quality within the HIS Network Engineering team.
• Mentors IT staff by providing opportunities for professional growth via education in IT concepts, guidance, and hands-on training. Requires standard operating practices within the IT Department of excellent customer service, high quality of work, and thorough documentation of systems, changes, problems, and resolutions.
• Maintains current diagrams of the network infrastructure; ensures network infrastructure has optimal performance in accordance with standards.
• Leads in planning and design of solutions and explores solution alternatives; represents the Network Engineering practice perspective in architecture decisions.
• Works with customers, stakeholders, suppliers, and other team members to establish high-level network requirements, design, intent, and deliverables; helps establish the solution models and documents network requirements.
• Establishes critical network-related Nonfunctional Requirements such as reliability, security, recoverability, and scalability at the solution level; participates in the definition of others.
• Analyzes and validates the economic impact of network design decisions and provides recommendations on budget and cost reduction efforts.
• Works with stakeholders to develop, analyze, on implementation of enabling network platforms.
• Works with HIS Security and Network Information Officer to plan and develop the network strategic plans in support of upcoming business requirements, equipment upgrades and new technologies.
• Serves as the product owner for all computer network services, including local-area networks (LAN), wide- area networks (WAN), network segments, Voice-Over-IP (VOIP) services, VPN tunnels, and Internet and Internet/Intranet systems.
• Maintains and forecasts budgets to include capital and operating expenses.
• Contributes to the…