Data Entry & Support Specialist

Reporting to the Data Manager, the Data Entry and Support Specialist plays a critical role in ensuring the accuracy and effectiveness of our data collection, analysis, and reporting processes. This position requires a blend of technical proficiency and interpersonal skills to support our frontline staff and maintain strong communication across various departments. The Specialist is an integral member of the data team, responsible for maintaining the safety, accuracy, and completeness of program data, helping to manage and organize program data flows and helping to foster digital and data literacy among front-line staff.

The ideal candidate for this position thrives in a dynamic environment and is committed to making a meaningful difference.

• Accurately input data into Institute’s internal database and other relevant platforms
• Provide training and support to staff members on data entry procedures
• Aid in communication between the Data Department and programmatic staff
• Assist in the creation of additional information tools, such as surveys and training materials
• Support in the preparation of monthly reports for our funding partners
• Collaborate with team members to address emerging needs and challenges

• Bachelor’s degree in Data Science, Computer Science, and/or equivalent work experience
• Proficiency in Excel, including data cleaning and maintenance tasks
• Familiarity with desktop and cloud-based file management systems (e.g. One Drive, Google Drive)
• Strong attention to detail and effective time management skills
• Excellent verbal and written communication skills
• Capacity to problem-solve within a fast-paced environment while maintaining collaborative relationships
• Demonstrated ability to work autonomously as well as part of a team
• High degree of integrity and absolute respect for confidentiality

• Familiarity with Chicago neighborhoods and the fundamental drivers of violence
• Experience with database or client tracking systems (e.g. Civi Core, Apricot, Red Cap, Salesforce, VAN)
• Previous exposure to handling confidential or sensitive information
• Background in violence prevention, community-based organizations, or nonprofits

Compensation is commensurate with years of related experience, position requirements, and candidate qualifications. The average salary for the position is $50,000 - $55,000.

Institute for Nonviolence Chicago puts our people first with a top-of-the-line benefits package.

Competitive benefits package available, including Health, Life, and 401K.