GIS; Global Information Security) Learning & Development Program Manager

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for leading the strategy, governance, coordination, and continuous improvement of GIS learning and development programs in partnership with the Academy and other key stakeholders. The role serves as the primary liaison between GIS and the Global Technology Academy, translating business priorities into scalable learning and workforce development solutions, including training initiatives, capability‑building programs, leadership development, technical learning pathways, and regulatory training requirements.

Key responsibilities include developing and managing learning strategies that enhance workforce readiness, support evolving business and cybersecurity priorities, and ensure associates have the skills needed to succeed in a rapidly changing environment. The role partners with GIS leaders, HR, and Global Technology Academy Partners to evaluate learning needs, delivery approaches, and solution options, including enterprise offerings, external providers, and internally developed programs where appropriate.

The collective goal of this role and its partners is to deliver impactful learning experiences and measure organizational effectiveness through training outcomes and workforce capability metrics.

• Lead the GIS Learning & Development strategy aligned to business priorities, workforce plans, and future skill needs.
• Establish governance, metrics, reporting, and oversight for learning performance, certifications, and compliance.
• Ensure adherence to mandatory, regulatory, and enterprise‑required training programs.
• Partner with GIS leaders, the Academy, and enterprise stakeholders to define learning priorities and capability‑building strategies.
• Drive workforce development across cybersecurity, technology, leadership, and professional skills.
• Oversee learning roadmaps, onboarding, career development, and succession planning programs.
• Manage the end‑to‑end delivery of learning initiatives, from needs assessment through implementation and measurement.
• Analyze workforce capabilities and learning outcomes to identify skill gaps and improve organizational readiness.
• Manage relationships with learning partners, vendors, and educational institutions.
• Provide executive reporting and insights…