Senior Account Manager

Compensation: $75,000 to $95,000 Annually + Bonus + Benefits

FLSA Status: Exempt

Division: Account Management

Location: Remote-first company with physical offices in San Diego, CA, Colorado Springs, CO, and Columbus, OH

If you are interested in this role but have any questions, concerns, or suggestions before applying, please don’t hesitate to contact us at inquiries@d

When you join Intero Digital, you become part of a collaborative, creative, and growth-minded community of innovators, strategists, and creators working together to push the boundaries of what’s possible in digital marketing. As a full-service digital marketing agency with deep expertise across every major discipline, you won’t just be part of the digital landscape—you’ll help shape it.

The Senior Account Manager owns the entire client relationship and delivery team engagement, serving as the primary point of contact and strategic link between our team and each client. They deeply understand each client’s business goals and manage overall strategy, solutioning, and revenue growth across 3 or more integrated digital marketing service lines, specifically Search Engine Optimization (SEO), Generative Engine Optimization (GEO), Paid Media, and Earned Media.

A successful candidate will have strong verbal and written communication skills, a client‑first mentality, be familiar with common digital marketing practices, and have the ability to translate complex digital marketing performance data into clear, actionable insights.

The candidate may be based in any of the following US states: AL, AZ, CA, CO, FL, GA, IL, IN, KS, KY, MI, MN, MO, NC, NJ, NV, NY, OH, TN, TX, UT, VA, WA, and WI.

• Managing a relationship with the client and all internal and external stakeholders.
• Communicating service results, expectations, and milestones to our clients. This includes educating and coaching clients on service line processes, service offerings and capabilities, digital marketing best practices, and mutual expectations for a successful partnership.
• Discussing and developing an integrated strategy between different digital marketing services.
• Presenting and assisting with reporting to show return on investment on services. This includes managing and independently presenting performance data, analytics, and reporting to clients and internal stakeholders in a clear manner.
• Managing and leading client communication. Including but not limited to meetings and addressing client questions or concerns. That can look like leading quarterly business reviews (QBRs), general check-ins, scheduling meetings, and ensuring all deadlines are met following communication touchpoints.
• Ability to showcase their knowledge of digital marketing and continue to grow their knowledge in SEO, GEO, Paid Media, Earned Media and other forms of digital marketing practices.
• Being an advocate for our clients’ success.
• Being comfortable with a fast-paced role, as well as constant learning and growing within the industry, technology advancements, and within the position.
• Ensuring client communication and updates are passed along to any internal stakeholders and team members. Serving as the first escalation point for client concerns and issues, proactively identifying problems and leading resolution before escalating further up the chain when necessary.
• Serving as the primary internal liaison between clients and internal team members, including analysts, strategists, and other departments, ensuring timely communication and thorough documentation of all client-related conversations.
• Identifying opportunities for upsells, cross-sells, and ad spend increases, and collaborating with the…