Sr Director, Revenue Management Solution Delivery

Job Description:

Company

Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.

We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

The Senior Director, Revenue Growth Management Solution Delivery is a key member of the Global Revenue Growth Management (RGM) Leadership Team, reporting directly to the Vice President, Global Revenue Growth Management.

This role leads the strategy, development, and delivery of the technology, data, and analytics capabilities that enable Revenue Growth Management across McDonald's global system of more than 46,000 restaurants.

The Senior Director will establish and execute the enterprise roadmap for RGM capabilities, including menu pricing, customer engagement and personalization, analytics, and decision-support tools. Working across business and technology functions, this leader will drive alignment, governance, adoption, and continuous improvement of RGM solutions.

This role serves as the critical link between business strategy and technology execution, ensuring investments in RGM capabilities generate measurable value for markets, owners/operators, and customers.

RGM Solution Strategy & Delivery

• Design, build, and continuously improve the tools, platforms, data products, and technical capabilities that enable RGM decision-making and execution at scale.
• Partner with business and technology teams to translate strategic priorities and business requirements into scalable, user-centric technical solutions.
• Prioritize and manage the portfolio backlog across RGM products, platforms, and data assets, balancing enterprise needs, resource constraints, and business value.
• Establish governance processes and operating mechanisms that drive alignment, transparency, and accountability across stakeholders.

Capability Development & Innovation

• Lead the development of new pricing, promotional, and customer engagement capabilities that strengthen McDonald's commercial effectiveness.
• Identify emerging technologies and analytics capabilities that can accelerate RGM outcomes and improve decision-making.
• Oversee pilot programs and proof-of-concept initiatives to validate new technologies and capabilities prior to enterprise deployment.
• Drive integration of RGM solutions into the broader McDonald's digital, data, and technology ecosystem.
• Ensure solutions support standardized business processes while enabling market flexibility where appropriate.
• Create and monitor capability adoption strategies that maximize utilization and business value across markets.

Enterprise Influence & Market Enablement

• Partner with global and market leaders to drive adoption of RGM solutions and capabilities across the McDonald's system.
• Develop compelling business cases and value realization frameworks to support investment decisions, market…