Senior Manager, Retail Sales Technology & Data — Business Partner

Job Description:

Are you ready to shape the future of how some of the world’s most iconic brands show up on retail shelves? As our Senior Manager, Retail Sales Technology & Data — Business Partner, you'll stand at the vital intersection of Mars Retail Operations, Global Snacking Digital Technologies, and Mars Global Services (MGS). In this highly strategic role, you'll serve as the primary bridge and trusted advisor between our frontline Field Sales teams and our global Data & Technology organization.

You will take the pulse of our retail field sales representatives and leadership, translating their real-world needs into powerful, scalable mobile technologies, advanced analytics, and digital solutions that supercharge shelf execution and drive frontline productivity.

This is a defining moment to join Mars. You will immediately champion a high-impact digital transformation initiative for our retail field teams tracking for End-of-Year (EOY) delivery, while simultaneously co-creating the future roadmap for Salesforce and custom field reporting. If you're a collaborative change maker who thrives in CPG or retail environments, loves product development, and wants to empower hundreds of associates on the ground with cutting-edge tech and AI-driven capabilities, we want to hear from you!

• Education & Experience: Bachelor's degree in Business, Information Systems, Technology, Data Analytics, or a related field, combined with 7+ years of professional experience in CPG or retail environments.
• Domain Expertise: Strong, practical understanding of retail sales representative workflows, retail operations, field execution processes, and mobile workforce technologies.
• Product & Platform
  
  Experience:
  
  Proven track record in product development/delivery for retail applications, specifically with hands‑on exposure to Salesforce‑based retail execution systems and custom reporting tools.
• Transformation & Change Leadership: Demonstrated experience leading digital transformation or automation initiatives that simplify field sales processes and drive user adoption.
• Influence & Stakeholder Management: Outstanding ability to influence cross‑functional stakeholders without direct authority and build collaborative relationships in complex, matrixed global organizations.
• Analytical Mindset: Familiarity with leveraging data, KPIs, and reporting tools to support frontline business decisions and measure technology adoption.
• Nice-to-Have (Preferred): Consumer Packaged Goods (CPG) industry background; knowledge of Agile delivery methodologies; and familiarity with AI‑driven field sales/retail execution tools.

• Serve as the primary Data & Technology partner for Retail Field Sales and Retail Operations leaders, acting as the "voice of the field" within our global technology groups.
• Build deep, trusting partnerships with field leadership and sales reps to translate store‑level challenges into scalable digital roadmaps.

• Lead the deployment, enhancements, and operational readiness of retail execution platforms and mobile applications used daily by our frontline teams.
• Drive the successful delivery of key EOY retail technology initiatives, actively collaborating on the future feature roadmap for Salesforce and custom field reporting.

• Partner with analytics teams to design and deliver actionable, timely, and accurate performance insights directly to field sales teams.
• Identify strategic opportunities to leverage data, automation, and AI to improve call planning, route optimization, compliance, and shelf…