Underwriting Assistant

Overview

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., a world-class P&C carrier with a global footprint. Leveraging a 350-year heritage, MSIG USA provides commercial insurance solutions addressing business risks.

Responsible for supporting the underwriting process for property coverages. Under minimal supervision, provide technical underwriting and administrative support for assigned new and renewal accounts, including data collection, account setup, rating, producing quotes and binders, issuing policies and endorsements. Proactively assist in ensuring the underwriting process is handled efficiently and accurately. Provide underwriters with required reports and analysis.

• Collect and reconcile new and renewal submission information to prepare policy/account files for underwriter review with minimal direction in accordance with company underwriting guidelines and standards.
• Review and analyze account information for necessary underwriting data (exposures, loss information, driver information, financials, loss control reports, etc.). Communicate and follow up with broker for missing information.
• Review, analyze and accurately input financial and statistical information into the appropriate systems to provide timely and accurate quotes (pricing), policy, reinsurance, and endorsement processing. Maintain databases to ensure systems reflect updated account information/documentation per guidelines.
• Interpret data and set up accounts in appropriate systems, often working directly with the underwriter.
• With minimal guidance from Underwriter, produce quotes and binders for new and renewal accounts/policies (identify/gather relevant account information to quote and/or bind the policy; identify proper forms and endorsements used for policy construction).
• Complete all aspects of reinsurance tasks per underwriting guidelines with minimal supervision.
• Review and analyze accounts for reinsurance placement, organize information, and accurately input data into required systems. Obtain required underwriting data from clients. Manage all aspects of the risk account from submission to document issuance.
• Perform quality control checks to ensure data accuracy and maximize the integrity, quality and usability of information to minimize discrepancies.
• Proactively problem solve to meet and exceed client/broker expectations with internal standards. Identify process/system improvement concepts and critical success factors for achieving high results in Operations.
• Provide excellent customer service in a timely and professional manner to internal and external customers (e.g., Underwriters; Operations; Agents and Brokers) to facilitate processing of business with current and prospect accounts.
• Respond to brokers service requests for loss runs, endorsements, etc., ensuring all appropriate documentation is received. Troubleshoot transaction processing issues with the Operations Department and resolve inquiries from internal and external customers (policy/account status, rating, billing issues, etc.).
• Participate in broker/agency visits, loss inspections, etc., per Underwriter’s recommendation.
• Order and review Risk Engineering reports as necessary based on underwriting criteria. Summarize inspection reports and follow up on recommendations to ensure compliance with MSIG risk management standards.
• Accurately enter data into Cat Modeling Template and submit to Cat Modeling Team. Analyze output for catastrophe management and improved underwriting decisions. Provide the underwriter with base analysis (e.g., flood zone information).
• With minimal supervision, process and issue mid-term premium and non-premium bearing endorsement transactions within threshold. Refer all material change endorsement requests to appropriate Underwriter for sign-off and approval.
• Document all systems/account files within established due dates. Effectively manage, organize, and prioritize multiple tasks.

This position has no supervisory responsibilities.

Education And Experience Required

• College degree with emphasis on insurance, business or accounting preferred.
• 3+ years of insurance or reinsurance company experience with emphasis on analytic functions in underwriting support, underwriting, and/or accounting preferred.
• Working knowledge of rating and pricing models, insurance, and reinsurance for all lines of business.
• Understanding of principles and processes for providing excellent customer service, including meeting established time and quality standards to ensure internal and external customer satisfaction.

At MSIG USA, strength comes from experience and vision. Backed by a 350-year global legacy, we pursue innovation that matters: data-driven, client-focused, and built for long-term impact. You’ll join a company that values performance, integrity, and purposeful growth, with a collaborative, high-performing team.