Senior Claims Specialist, Contractors Professional and Pollution Lines

About the Company

Vantage Group Holdings Ltd. (Vantage) was established in late 2020 as a re/insurance partner designed for the future. Driven by relentless curiosity, our team provides a fresh perspective on clients’ risks, adding creativity to tech-enabled efficiency and robust analytics. Vantage offers specialty re/insurance through its operating subsidiaries in Bermuda and the U.S. Vantage has approximately 365 colleagues in both the United States and Bermuda with offices in Chicago, IL;
Norwalk, CT;
Arlington, VA;
Boston, MA;
New York, NY;
Atlanta, GA; and Hamilton, Bermuda. We support work flexibility including remote and hybrid arrangements.

The role:

Vantage Claims Specialists provide complete claim management and loss mitigation services for policyholders on a dedicated account basis. This role independently investigates, evaluates, and manages the disposition of Contractors Professional and Pollution;
Architect & Engineer; and Owner claims of varying degrees of complexity and severity across multiple product types and markets. The role also supports the Underwriting Business Unit by liaising with account and broker/agent representatives, providing exposure analysis to senior leadership, and participating in marketing at industry events and conferences. The mission of the Vantage Claims team is to add creativity to tech-enabled efficiency and robust analytics to address risks others avoid.

This role reports to the Head of Contractors Professional and Pollution Claims and is a remote opportunity for the appropriate candidate.

The base salary expectation for this role is between $125,000 and $175,000. The actual base salary and title for the selected candidate may be higher, commensurate with experience and expectations. Vantage offers performance-based bonus potential, strong health & welfare benefits, retirement plans with company match, competitive time off plans, a highly flexible work environment, and more.

• Evaluates, reserves, and claims to resolution, including oversight of all phases of litigation related to primary and excess policies issued to Contractors, Architect, Engineers, and Owners.
• Reviews coverage, drafts coverage letters, and communicates coverage positions to insureds, brokers, and agents as necessary.
• Communicates regularly with insureds and internal and external stakeholders regarding individual claim development and strategy.
• Provides superior customer service and builds strong relationships with all appropriate representatives of assigned accounts to maximize the Vantage Claims value proposition.
• Implements Vantage Claims Best Practices for proper and consistent claim handling, compliance, and achievement of business goals; drives efficient litigation defense strategies by effectively managing retained counsel.
• Documents claim files thoroughly and clearly in compliance with company policies and applicable regulatory authority where necessary.
• Demonstrates subject matter knowledge and negotiation skills to affect appropriate claim outcomes through direct negotiation and ADR as necessary.
• Proactively drives claim development and seeks creative ways to achieve optimal results on every file.
• Implements reserving and reporting protocols to avoid unexpected developments and outcomes.
• Identifies issues and trends within Construction Professional and Pollution liability markets and communicates those to insureds, Vantage Claims leadership, Underwriting partners, and actuaries.
• Follows escalation and reporting protocols for cases with significant potential exposure.
• Attends marketing, account renewal, and reinsurance meetings to communicate the Vantage claims handling philosophy and value proposition.
• Treats all internal and external stakeholders with respect and maintains a positive attitude and collegial approach.

• Bachelor’s degree or equivalent professional experience; J.D. preferred.
• Minimum of five (5) years of experience handling and managing Contractors Professional and Pollution liability claims or litigation, preferably related to insurance coverage.
• Ability to obtain and maintain required insurance adjuster licenses…