Commercial Insurance Claims Analyst

Job Description

A CNA Insurance Claims Analyst (or Representative/Consultant) manages a portfolio of commercial claims by investigating liability, verifying policy coverage, setting reserves, and negotiating settlements. They ensure compliance with regulations, interact with insureds/claimants, and collaborate with legal/technical experts to resolve claims efficiently while providing exceptional customer service.

• Investigation & Liability:
  Conduct detailed investigations, including taking recorded statements, to determine liability and compensability.
• Coverage Analysis:
  Interpret complex policy language to verify coverage and set appropriate reserves.
• Negotiation & Resolution:
  Negotiate settlement packages and authorize disbursements within authority limits.
• Documentation & Compliance:
  Maintain accurate file documentation and ensure compliance with state/local regulations and company protocols.
• Customer Service:
  Act as a liaison with insureds, brokers, and claimants to provide updates and resolve issues.

• They write nursing home, hospital, and physician policies – they handle those claims.
• Contract for 6 months. Maybe could go direct, not sure.

Claims range from 1 million policy limits to 10 million policy limits. High exposure limits may not be handled by temporary staff.

• Claims processing
• Insurance claims
• Medical

• Disqualifier:
  Property and workers comp side won’t translate well.
• Experience with Commercial insurance such as general liability, accounting malpractice, auto claims.
• Medical Claims experience is a plus.

Contract position based out of Chicago, IL. Fully remote.

Pay range: $24.00 - $28.84/hr.

Benefits for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, vacation or sick leave)

This position is anticipated to close on Feb 27, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.