Property Claims Leader

Job Title

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

• Competitive salaries and benefits offerings
• Medical/dental/vision insurance and voluntary insurance options
• Health Savings Account funding
• 401k matching program
• Company paid Life and Short-Term Disability Plans
• Supplemental Life and Long-Term Disability Options
• Comprehensive Wellness Program
• Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
• Great work/life balance, because that's important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives

Provide mentorship to claims service team. Report directly to National Claims leader.

Development and implementation of procedures, processes, and reporting practices

Handling of high-profile claims for top accounts and others as necessary

Assist local claim consultant in managing a complex claim. Will not take over handling of file however.

Build trust with external and internal management teams through direct interactions and presentations

Provide and support clients with claims solutions specific to their business operations

Assist account executives, agents and client service units with managing clients' potential exposures

Assist with marketing of claims services to prospective new accounts

Communicate and strategize with account executives, client services, insureds, carriers, TPAs, adjusters

Assist national claims to manage all vendor relationships working with department

Review policies to determine coverage for appropriate reporting

Develop, initiate and manage system enhancements and improvements

Maintain and develop reporting for executive management, client service units

Communicate with executive management, account executives, agents and client services regarding potential large losses and denials

Navigate various carrier databases

Hands‑on interaction with client service and product servicing units

Review carrier coverage position letters and as appropriate create correspondence disputing the carrier position

Ability to present at RFPs, client presentations and Webinars

Responsible for creating own correspondence

Perform other specific duties as assigned

7+ years of experience in personal and commercial insurance claims is required

Experience handling claims across multiple commercial lines policy types and client industries

Extensive technical knowledge of insurance policies and coverage triggers

Bachelor's degree OR equivalent relevant working experience is required

Prior leadership/management experience is highly preferred

Active Illinois Property & Casualty License or ability to obtain one within 90 days of employment is required

Professional insurance designations are highly preferred

Strong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)

Strong customer service, organization and time management skills

Strong decision making and problem-solving skills

The expected salary range for this position is $150,000 to $160,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid‑time‑off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.