VP, Practice Leader – Cyber & Tech E&O

Job Type: Permanent

Build a brilliant future with Hiscox VP, Practice Leader – Cyber & Tech E&O

Reports to:

SVP, Head of Professional Lines

Location:

NYC, Atlanta, Chicago, Hartford, Boston
Band: III
Travel:
Up to 25%
Team:
Works closely with cross-functional stakeholders including all distribution channels, marketing, distribution development, claims, actuarial, underwriting operations, as well as the CUO org.

The VP, Product & Underwriting Practice Leader is a strategically critical leader responsible for driving profitable growth and technical excellence across all Hiscox USA channel business. This role combines product management and underwriting leadership, overseeing the full product lifecycle, risk selection, and innovation for both digital and intermediated channels. The successful candidate will own and deliver the P&L for their product(s) by setting vision and strategy, driving strong change management and fostering a culture of collaboration, customer‑centricity, and continuous improvement.

Lead the Cyber and Technology E&O product portfolio by establishing underwriting strategy, risk appetite, pricing and coverage direction, while driving profitable growth, market relevance, and underwriting excellence through portfolio management, broker engagement, product innovation, and technical leadership of the underwriting team.

For the Cyber/Tech E&O product(s), set and deliver underwriting excellence for your product, including:
Monitor industry trends, market conditions, and regulatory changes, making recommendations for insurance policy and pricing adjustments and developing and underwriting adjustments. Set individual risk, concentration risk, and aggregate limit strategies. Manage underwriter authority and deliver technical training as needed. Build and maintain underwriting tools for risk evaluation, including applications, guidelines, risk scoring, and data utilization.

Conduct market research and risk analysis to identify expansion opportunities, customer segments, needs, pain points, opportunities, trends, and emerging risks for your product(s) and can communicate key themes to internal/external stakeholders.

Define and prioritize product and underwriting initiatives based on customer value, business impact, technical feasibility, and risk appetite. Implement strategies for risk selection, assessment, and robust underwriting controls.

Work closely with marketing, distribution development, claims, actuarial, and underwriting operations teams to deliver innovative, competitive, and compliant insurance solutions to enable market growth.

Identify, build and maintain tools for product management and risk evaluation, including applications, guidelines, risk scoring, and data utilization – using 3rd party vendors where appropriate.

Partnering with channel leads, manage product launches, go‑to‑market activities, and underwriting rollouts—including positioning, messaging, pricing, distribution, and authority management. Measure and monitor performance, profitability, and customer satisfaction using quantitative and qualitative methods.

Solicit and incorporate feedback from customers, underwriters, stakeholders, and users to continuously improve product quality, underwriting, pricing and user experience.

Identify training topics, wet training agendas, deliver technical and product training, and develop best practices for knowledge sharing for underwriting operations.

• 10+ years of experience in product management and/or underwriting of Cyber/Tech E&O products
• Bachelor’s degree in business, engineering, computer science, or related field; MBA or advanced degree preferred.
• Strong knowledge commercial insurance, customer segments, competitors, and trends for Cyber/Tech E&O product(s).
• Exceptional skills in product visioning, strategy formulation, roadmap development, prioritization, and execution.
• Strong strategic…