Project Manager, Technical Support
Listed on 2026-02-16
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Language/Bilingual
Technical Support
Akkodis is seeking a Project Manager for a Contract with a client in Chicago, IL. Candidate must have strong capability in supporting clients by delivering comprehensive assistance for enterprise tools and serving as the primary point of contact for day‑to‑day queries.
Rate Range: $53/hour to $65/hour;
The rate may be negotiable based on experience, education, geographic location, and other factors.
- Provides comprehensive and timely support to clients using enterprise tools, ensuring smooth day‑to‑day operations.
- Assists in developing, updating, and implementing training materials while performing tool and application demos for users.
- Supports customer onboarding by helping migrate clients onto tools and applications and addressing initial usage needs.
- Monitors tool and application performance by comparing planned versus actual timelines and reporting updates to management.
- Applies problem‑solving and critical‑thinking skills to resolve functional issues and adapt to diverse global team environments.
- Creates enterprise metrics and contributes to enhancement testing, along with completing ad hoc requests when required.
- A college or university degree and/or relevant proven work experience as preferred by the client.
- 1-3 Years of experience required.
- Strong oral and written communication skills with the ability to act as the first point of reference for day‑to‑day queries.
- Excellent organizational, analytical, and consultative skills with the capability to work independently under general supervision.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at
Pay Details: $53.00 to $65.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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