Bilingual Collections Counselor

Bilingual Collections Specialist
Chicago, IL (Hybrid – In Office Tues–Thurs | WFH Mon & Fri)
$55,000–$60,000 base + monthly individual & team bonus + UNCAPPED commission

Our client is hiring a driven Bilingual Collections Specialist to join their growing financial services team in Chicago. If you’re an experienced, phone-based collector who thrives in a performance-driven environment and wants strong earning potential, this role is for you.

As a Bilingual Collections Specialist, you’ll manage a portfolio of ~100 third-party accounts, handle inbound/outbound collection calls, negotiate payments, perform skip tracing, and resolve customer issues. This role is highly phone-focused and ideal for a motivated Bilingual Collections Specialist who is organized, strategic, and comfortable managing their own pipeline.

What We’re Looking For:

• Bilingual in Spanish (required)

• 2+ years of phone-based collections experience

• Strong negotiation and communication skills

• Experience with skip tracing & NSF accounts

• Call center experience is a plus

• Tech-savvy and comfortable with internal systems

• Positive, coachable, self-starter mentality

Why This Bilingual Collections Specialist Role?

• Uncapped commission paid on every dollar collected

• Monthly team bonuses ($500–$1,000 when goals are hit)

• Growing company with advancement opportunities

• Small, collaborative, upbeat team

• Unlimited PTO + 401(k) match

• Medical, dental, vision

If you’re a results-oriented Bilingual Collections Specialist ready to grow your career and maximize your earnings, apply today!

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2026