PMS Productivity Lead
Listed on 2026-02-24
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Language/Bilingual
Technical Support
Overview
Akkodis is seeking a PMS Productivity Lead for a 6-month contract with a client in Chicago, IL 60606 (REMOTE).
Title: PMS Productivity Lead
Location: Chicago, IL 60606 (REMOTE)
Duration: 6 Months Contract with possible extension
Pay Rate: $45-50/hr (The rate may be negotiable based on experience, education, geographic location, and other factors.)
Responsibilities
Job Description /
Purpose:
The Productivity Lead supports our hotels through the first two weeks of the transition onto Opera Cloud PMS. They will be an advocate for our hotels to ensure that the transition to Opera Cloud does not hinder our colleagues from providing efficient service and meaningful experiences to our guests. They will work closely with the deployment team to provide continuous feedback to evolve and improve the rollout for future deployment waves.
Qualifications- 4+ years of experience in hospitality management, Guest Reception, Housekeeping, Guest Services, or Reservations.
- 2+ years of Opera PMS experience. Both front end and configuration.
- Experience in delivering and preparing training.
- Experience with RESERVE CRS, HotSOS, HyGEO, Zingle, Sertifi, Credit Card processing.
- Experience in conducting classroom training and preparing training documentation.
- Ability to troubleshoot and problem-solve system and business practice issues.
High school diploma/GED required
ApplicationIf you are interested in this job,
PMS Productivity Lead
, in Chicago, IL 60606 (REMOTE), please get in touch with Udbhav Mathur at u.
Equal Opportunity Employer/Veterans/Disabled
BenefitsBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Disclaimer:
These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit the URL provided by Akkodis.
Employment ReferencesThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act, Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers.
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