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Legal Intake Specialist

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: RVStaffing
Full Time position
Listed on 2026-02-18
Job specializations:
  • Law/Legal
    Legal Secretary
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Job Description

Legal Intake Specialists receive and qualify new and prospective clients for a law firm. They are responsible for managing the process of onboarding new clients and evaluating incoming streams of claims and potential clients both on the phone. A legal intake specialist works with lawyers to schedule meetings, coordinate screening surveys and give the customers the best phone experience.

Responsibilities
  • Evaluate prospective client inquiries and phone calls, analyzing their case fit and ensuring clients feel seen and heard.
  • Set appointments for potential clients that meet the firm's criteria to keep lawyers’ schedules organized and grow caseload.
  • Supervise new client onboarding and current client files through data entry and paperwork collection to ensure the cases are managed efficiently.
Additional Skills and Requirements
  • Previous experience in customer service.
  • Law background is highly valued.
  • P.I (Personal Injury) experience is a plus.
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