Supply Chain Coordinator

Supply Chain Coordinator

A key member of the NAM Supply Chain team, the Supply Chain Coordinator works closely with the Deployment, Sales Ops Hardware Support and 3PL teams to ensure product is picked and shipped on time, in full and aligned with customer and 3PL service level agreements. The SC Coordinator manages administrative tasks such as order placement and fulfilment, daily warehouse capacity planning, information distribution, report collation and communication support.

They also analyze operational performance and resolve issues. The SC Coordinator has excellent communication skills, the ability to develop and maintain strong relationships, multitask, experience meeting hard deadlines and working in a fast paced and growing environment.

This is a contract role through 12/31/26.

• Responsible for daily processing of orders across the NAM, working directly with 3PL service providers and internal stakeholders.
• Act as the point of contact and communicate delivery schedule to all participants. Work with the Deployment team to eliminate blockers.
• Maintain and monitor BAU delivery and major project schedule, organizing, attending, and participating in stakeholder meetings.
• Assess sales order risks and inventory issues, escalating appropriately.
• Ensure accurate entry of customer sales orders for upload to 3PL warehouses.
• Approve and allocate sales orders for release within Frozen Zone period.
• Investigate root causes for delivery and inventory issues, providing instructions and solutions where required.
• Provide warehouse support when needed.
• Assist Supply Chain Managers in improvement projects.
• Identify and implement opportunities to improve logistics operation and foster continuous improvement.
• Coordinate inbound, outbound and 3PL activities to ensure product is fulfilled and delivered on time and at a competitive rate.
• Work with Supply Planner/Buyer to ensure inbound replenishment is on track to minimize inventory disruptions.
• Assist in 3PL inventory discrepancy investigations.
• Drive best practice processes to eliminate pain points in lead to cash processes and inventory management.

• Proven experience in a supply chain or logistics role – minimum 3 years.
• Degree qualified or equivalent experience with good overall knowledge of supply chain.
• Proven agility and flexibility to cope with demands of multiple concurrent tasks and changes in priority of work activities.
• Experience building strong working relationships with internal and external stakeholders.
• Exceptional verbal and written communication skills.
• Well organized, structured way of working with strong attention to detail and solutions focused.
• Competent in the Microsoft Office Suite including intermediate Excel.
• Takes initiative by liaising and directly advising internal stakeholders, ensuring excellent cross department communication.
• Remains calm and flexible whilst working on multiple projects or issues simultaneously in a fast‑paced environment.

• Annual market‑competitive bonus program.
• Thrive Program which includes a suite of flexible work options, dedicated time for health and wellbeing and a “Give Back Day” to make an impact in the community.
• Global Wellness paid day off to recharge.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).