Logistics Coordinator II - Mission Critical & Project Specialist

Job Summary

The Mission Critical & Time-Sensitive Operations Specialist is responsible for the end-to-end execution of time critical freight movements across air, ocean, road, and multimodal solutions. This role requires a high degree of urgency, problem‑solving, and coordination to ensure freight moves according to required timelines, customer expectations, and regulatory requirements.

• Manage and execute time-sensitive shipments across all modes (Air, Ocean, Trucking, and Multimodal) to ensure on‑time delivery and operational efficiency.
• Oversee mission-critical freight operations, including expedited, white‑glove, and high‑priority shipments for industries requiring immediate logistics solutions.
• Monitor and track shipments in real time, proactively addressing potential delays and providing timely updates to internal teams and customers.
• Liaise with carriers, suppliers, and global partners to secure capacity, optimize routing, and mitigate risks related to disruptions.
• Coordinate with internal stakeholders (Sales, Customer Service, Compliance, and Warehouse teams) to ensure seamless freight movement and adherence to customer SLAs.
• Utilize Cargo Wise One or other TMS systems for booking, tracking, and managing shipment documentation.
• Handle project cargo and oversized freight movements, ensuring compliance with regulations, special handling requirements, and customer specifications.
• Analyze and optimize processes to improve response time, reduce transit delays, and enhance operational efficiencies for time‑critical shipments.
• Provide support for after‑hours and weekend coverage as needed for urgent shipments requiring 24/7 oversight.
• The position is in an indoor, office environment, requiring the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment, and use a keyboard.

• 5-7+ years of experience in multimodal logistics operations (Air, Ocean, Road, Project, and Expedited Freight).
• Experience managing time-sensitive and mission-critical shipments in industries such as automotive, aerospace, healthcare, or energy.
• Familiarity with Cargo Wise One or similar TMS platforms for booking, tracking, and operational workflows (preferred).
• Strong problem‑solving skills with the ability to make quick decisions under pressure.
• Experience handling project cargo and oversized freight is a strong plus.
• Excellent communication and coordination skills to engage with carriers, customers, and internal teams effectively.
• Ability to work in a fast-paced, high-pressure environment where rapid responses and critical decision-making are required.

• Medical, Dental, and Vision insurance
• 401(k) with matching contribution
• HSA with matching contribution
• Paid Time Off
• Life Insurance
• Employer-paid short and long-term disability insurance

Imperative Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.