Sea Freight Forwarder

Introduction

Move the world with us! AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us! Does that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder!

As a Sea Freight Forwarder, you will coordinate and manage sea freight shipments while ensuring a high level of customer service and smooth end-to-end transportation. You will work closely with customers, carriers, agents, and internal stakeholders to ensure shipments are executed in line with agreed service levels, procedures, and cost parameters. The role also involves maintaining accurate operational documentation, proactively resolving issues, and contributing to departmental and company performance objectives.

• Understanding of Customer Requirements and ensuring the delivery of first-class customer service
• Planning, arranging, monitoring and controlling Sea Freight shipments and the completion of all associated documentation (operational and administrative)
• Immediate non-conformity handling assuring product safety and customer satisfaction
• Receiving bookings from Clients/Agents
• Making bookings with Carriers
• Operation of the company’s IT systems (incl. Cargo Wise)
• Timely and accurate generation of Sales Invoicing and the processing of costs (accruals & purchase invoices)
• Customs Clearance
• Pricing RFQ’s & Preparation of Quotations
• Timely and effective response to general inquiries and queries
• Compliance with all Legal, Regulatory and Company standards
• Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations (as applicable)
• Provide Holiday/Absence cover when required
• Perform general administrative tasks

• Three years in a similar role (Sea freight)
• Good Distribution Practice (GDP) training and experience
• Customs Clearance training and experience
• Dangerous Goods training and experience
• Completed training in Freight forwarding, logistics, or SCM
• Fluent oral and written English
• Experience in using Cargo Wise is an advantage

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high‑tech, industrial, life sciences and marine.

Backed by scalable, user‑friendly technology, AIT’s flexible business model customizes door‑to‑door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full‑service options also include customs clearance, warehouse management and white glove services.

We believe in rewarding your talent and supporting your well‑being and future security. In addition to a competitive salary and comprehensive benefits package, you’ll enjoy:

• A company pension plan, with AIT matching employee contributions up to 4%
• Private health care, supported by a cash allowance
• Five paid volunteer hours per year, giving you the opportunity to give back to the community