Position Details: Director - Supply Chain Planning - Retail

Job Title

Roles & Responsibilities Leading Business Operations for Retail Supply Chain Planning

Manage and guide the team of demand planners, supply planners and inventory analysts that provide supply chain planning business services to our retail customers - Forecasting, DC Ordering, Store Replenishment, Allocation, Promotional & Seasonal Planning and allocation as well as overall Inventory Management activities

Responsible for the TCS supply chain planning team meeting and exceeding KPIs such as forecast accuracy, forecast bias, fill rate, store in-stock%, days of supply, aged inventory, shrink, etc. for our customers

Work with customer leadership across merchandising, planning, supply chain and store operations to forecast demand and inventory flow to work around DC and network capacity

Lead and mentor the team to identify and execute continuous improvements across process, people and technology that drive efficiency and improvements to business KPIs

Work with team leads to project workload impact of upcoming seasonality and help plan/ manage workload effectively to meet customer needs

Participate in customer senior leadership team meetings to provide an update on TCS performance for the supply chain planning functions, understand customer strategic priorities and implications for the supply chain planning function and translate that into actions for the TCS supply chain planning team

Mentor and guide the planning, buying and inventory analysis team members

Business Consulting

Provide thought leadership around best practices in supply chain planning for retail

Proactively work with sales teams for supply chain planning opportunities to define the solution and effectively position TCS capabilities in this area

Interface with industry analysts to detail our capabilities and experience in supply chain planning

Collaborate with other functions within TCS to conceptualize retail specific supply chain offerings

Strong experience in retail supply chain planning functions, specifically forecasting, DC ordering & store replenishment, seasonal & promotions planning & allocation and inventory management

Familiarity with warehousing processes

Ability to work with senior customer leadership to report on performance and collaborate on upcoming events/initiatives

Excellent problem-solving and analytical skills, self-starter

Extremely strong communication & interpersonal skills to work effectively with customer leadership and various TCS departments to drive issue resolution, reach agreements, and collaborate on strategic initiatives

Ability to create impactful presentations to articulate key messages to internal and customer leadership

Good to Have

Supply chain business consulting experience

Experience working with and managing globally distributed diverse teams

Knowledge of any of the leading SC planning solutions including BY, SAP, Oracle, Relex, o9, etc.