CPFR SC Planning Manager

Tropicana Headquarters
525 W Van Buren St
Suite 1100
Chicago, IL 60607, USA

Fresh-Squeezed Legacy, Bold New Chapter

Tropicana Brands Group is a $3B startup aiming to revolutionize the beverage category. Formed in 2022 as a joint venture between PAI Partners and Pepsi Co, our portfolio includes iconic brands like Tropicana, Naked, KeVita, Izze, Copella, and Punica. With over 76 years of global leadership in the orange juice category, we’re committed to preserving this legacy while driving innovation in other areas.

From reimagining orange juice to creating functional smoothies and driving afternoon refreshments, we are striving to become the undisputed global leader in fresh and chilled beverages.

The Supply Chain function is essential to Tropicana Brand Group’s success by enhancing operational efficiency, reducing costs, and ensuring the timely delivery of high-quality products. By improving warehouse operations, optimizing transportation routes, and refining inventory management practices, the team plays a critical role in streamlining processes. Collaborating with other departments to align strategies, the Supply Chain team ensures that Tropicana meets customer demands while maintaining a high standard of performance and cost-effectiveness.

Through their efforts, they contribute to both short-term achievements and long-term growth.

Your Next Pour:
The Opportunity

Serve as the senior supply chain partner for a retail customer, owning the end-to-end CPFR agenda to improve forecast accuracy, drive in-stock performance, and optimize inventory and replenishment. This role translates POS and customer inventory signals, promotional/innovation plans, and supply constraints into an aligned demand/replenishment plan, leads joint issue resolution with the customer, and provides clear decision-ready recommendations to Sales and Supply Chain leadership.

Additional responsibilities include:

• Own the customer forecast (baseline + promotional):
  Lead customer/SKU/location forecasting using POS, shipments, inventory, and event plans; validate key assumptions (distribution, pricing, seasonality, elasticity), and align the internal demand signal to the customer’s latest view with clear documentation of deltas and drivers.
• Replenishment & inventory strategy:
  Translate demand into replenishment/order signals; monitor DC/store/e-commerce inventory and pipeline; recommend and govern replenishment parameter changes (e.g., order points, safety stock, presentation stock) to deliver agreed in-stock and inventory productivity targets.
• Advanced exception management & escalation:
  Proactively identify high-risk exceptions (demand spikes, late/short supply, item setup issues, discontinued items, pack/ship changes) and lead cross-functional mitigation plans; elevate trade-offs and decisions with quantified customer/service impact.
• Scenario planning & S&OP/IBP inputs:
  Build scenarios for constraints, promotions, new distribution, and innovation; provide inputs to S&OP/IBP for the customer and ensure supply plans reflect the latest customer priorities and commitments.
• Performance management:
  Own customer-facing service and replenishment KPIs (e.g., in-stock/OSA, OTIF, fill rate, forecast accuracy, DOS/DOH, order quality/compliance); perform root-cause analysis, identify systemic issues, and drive corrective action plans with owners and due dates.
• Promotion, innovation, and lifecycle leadership:
  Lead planning for launches, discontinuations, modular transitions/resets, and promotional execution—ensuring readiness (setup, supply coverage, pack/ship requirements) and post-event learnings that improve future plans, including coordination of Amazon/eCommerce special packs (e.g., variety packs, multipacks, display-ready/ship-in-own-container) with alignment to customer requirements and fulfillment constraints.
• Customer governance & routines:
  Lead recurring customer CPFR/replenishment routines, create a forward-looking action log, and deliver concise readouts that drive decisions; represent Supply Chain in customer meetings as needed.
• Cross-functional leadership:
  Act as the supply chain point-of-contact for the customer team; align…