Air Export Operator

About the Role

Our client is a well-established, mid-sized freight forwarder seeking an experienced Export Specialist to join their Chicago team.

This is an excellent opportunity for an experienced export professional with strong A-Z Air Export knowledge who is looking to join a collaborative and growing business. The successful candidate will manage the full export process from start to finish, working across a broad range of commodities and trade lanes.

Experience across both Air and Ocean Export would be highly desirable, although strong A-Z Air Export experience is essential.

• Manage the A-Z Air Export process, from initial booking through to final shipment completion.
• Coordinate shipments with customers, carriers, overseas agents, and other stakeholders.
• Prepare and manage export documentation accurately and efficiently.
• Arrange bookings, consolidations, collections, and deliveries as required.
• Monitor shipment progress and proactively resolve any issues or delays.
• Ensure shipments comply with relevant export regulations and customer requirements.
• Maintain accurate shipment records and ensure all information is updated within Cargo Wise.
• Communicate effectively with customers and overseas partners to provide shipment updates.
• Work closely with internal teams to ensure a smooth end-to-end export operation.
• Support Ocean Export activities where required.

• A-Z Air Export experience is essential.
• Previous experience working within a freight forwarding environment.
• Strong knowledge of the full air export process.
• Cargo Wise experience is required.
• Ability to manage shipments independently from start to finish.
• Strong attention to detail and excellent organisational skills.
• Good communication and customer service skills.
• Experience across different commodities and trade lanes is preferred; there is no specific commodity or lane focus for this position.
• A-Z Ocean Export experience is a strong bonus, with candidates experienced across both Air and Ocean Export particularly encouraged to apply.

• $60,000–$65,000 salary, depending on experience.
• Permanent, full-time position.
• On-site role in Chicago.
• Opportunity to join a successful mid-sized freight forwarder.
• Broad exposure across air exports, with the opportunity to utilise wider A+O expertise.
• A collaborative environment with opportunities for long-term career development.

If you are an experienced Air Export Specialist with strong A-Z knowledge and Cargo Wise experience, we'd be interested in hearing from you. Candidates with both Air and Ocean Export experience are especially encouraged to apply.